Horse Studs

We love creating pieces that feel uniquely yours. Most of our designs can be customized - whether that means selecting your favorite gemstone, adding a meaningful engraving or special ordering in rose, white or 18k gold. 

For all customization inquiries, please email us at info@claudiamae.com. We’d love to bring your vision to life.

Lead-times vary depending on the piece. If the design you’ve chosen is in stock, it will ship right away. If it isn’t in our current inventory, your piece will be crafted to order, which typically requires a 4-6 week shipping window. For rush delivery, we encourage you to contact us prior to purchase so we can check what is available in stock and do our best to meet your timeline. 

Once your order is placed, you’ll receive an automated confirmation email. Within 1-2 business days a member of our team will follow up with order updates, and, when available, your tracking number. 

All packages are insured with a signature required at the time of delivery. We will contact you via email prior to shipping. For international deliveries you are responsible for any sales tax, duties or customs collected by your local government

To inquire about the status of your purchase or any additional questions, please email us at info@claudiamae.com

We want you to love your Claudia Mae piece. For a full refund, please submit a return request to info@claudiamae.com within 24 hours of receiving your order. Requests submitted after this window may be eligible for an exchange only and must be made within 5 days of delivery.

All returns undergo a quality inspection, and original packaging must be intact. We reserve the right to decline any return or exchange.

Customers are responsible for all return shipping costs. We do not provide prepaid return labels. We strongly recommend using a trackable shipping service and purchasing shipping insurance, as Claudia Mae cannot be held responsible for lost or damaged returns.

Please note: altered or custom pieces cannot be returned or exchanged. All international orders, as well as purchases or exchanges made using store credit, are final sale.